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If the extension is not responding, launch the API manually to identify the issue.

1. Copy the API Path

Choose the path corresponding to your installation:
Mac:
Windows:

2. Access the Folder

  • Mac: Open Finder, press Cmd + Shift + G, paste the path, and hit Enter.
  • Windows: Paste the path into the File Explorer address bar and hit Enter.

3. Run and Report

Double-click PremiereCopilot (Mac) or PremiereCopilot.exe (Windows). A terminal window will open. If any error appears:
If the window closes too fast to see the error, record a quick video of your screen to capture the message.